Originally Posted by
Skipness One Foxtrot
So if they are this slow at Security screening, with someone being quoted as 60% of bags going for secondary search at certain times, surely to goodness the CAA needs to get involved. This is not a confident, professional, efficient operation. And given it's importance, it needs to be. Security at MAN has been doing their own special thing for years, with the result they've become a joke. This needs the regulator to have a closer look.
That 60% rejection figure is indicative of poor tech and hardware or poor training. At that level and localised once more to Manchester, it's delusional to blame the customer.
Further to the comments above whichever government department is responsible for the UK transport infrastructure should now step in, Starting at the top MAG have shown that they are either incompetent or indifferent to the problem. Manchester airport is a national asset too important to be crucified in the way it is being. I know that of the choke points incoming queues are the responsibility of the Border Force, and check in the responsibility of the handling agencies but MAG should be shouting from the rooftops for improvement. Perhaps they are embarrassed to do so because the biggest choke point of all, namely security, is entirely their responsibility.