I think the attitude Leezyjet is alluding to has less to do with the authoritative aspect of their job and more to do with the lack of respect and behaviour that filters down from the management. I know there are exceptions to this, but front line staff are like computers; cr@p goes in, cr@p comes out.
This perspective is based on personal experience from both sides of this discussion.
While it might be 'cheaper' to have CLP, this is one perspective relative to a certain budget. The big picture is that communications errors and limitations cause operational errors and delays which cost the airline money but are hard to quantify. This is rarely considered when calculating how much money VS saves with CLP on their ground ops budget.
Through typical lack of feedback to management and their usual lack of understanding when they do get it, this big picture will be lost on the stratagists that make the big decisions.
Just to add; the perception that CLP are cr@p is probably because few have extensive experience of the front line job. This is reflected by the fact that most Aviance management have no experience, qualifications or empathy for the jobs below which they are supposed to be responsible for. Quotes from Aviance ops manager; "Load control is just wondow dressing because modern aircraft don't need it anymore" "Load controllers are prima donnas that are too full of themselves and just get in the way of proper airline management".
Last edited by Tony_EM; 28th December 2003 at 03:36.