Agreed! We could start a thread about modern websites and what they do/don't expect. All I'll say is, there used to be a well known airline that if you put in the three character IATA code of a place they served directly on their own metal - it said 'Huh?' You had to put in the whole name of the destination - correctly.
This wonderful PPRuNe website, internationally recognised as a collection of high level information and accurate comment, was founded by a British airline captain (who still visits these forums now and then) but it is now owned by an American company called IB Internet Brands. You can follow the links at the bottom of this page.