Originally Posted by
bolthead
Telstra are advertising big at the moment about bringing their call centres back home. Imagine how much that would have cost, closing them down and bringing them back a few years later. No doubt two lots of management bonuses.
Surely you mean closing the overseas call centres and not replacing them at all.
One thing covid and WFH has demonstrated is that 75% of public servants could be got rid of with no loss of service.