Originally Posted by
Blackfriar
Mrs Friar wanted to close her Santander account and had moved all Direct Debits to new First Direct account. Santander refused to move her money without a meeting in a branch with two forms of ID to close the account, despite it being an online account.
once we understood it was all her money anyway, she simply wrote herself a cheque, paid all her money into her new account and left £10 in the old Santander one which earns a penny of interest a year and Santander have to send her monthly written statements.
why put up with their stupid requirements to close it when you can leave it open?
Don't get mad, get even......
Like it Centurion.....🤣