Paragraph. You were spot on.
Dear Mr Buckley
Thanks for your follow up email
Just to be very clear, the issues you have raised are the issues I am expecting to be addressed in the Ombudsman’s independent review.
I am committed to supporting the ombudsman in their independent review and see that as a more appropriate path than undertaking an internal exercise that you are suggesting.
Yours sincerely
Pip
My Response
Dear Ms Spence,
Understood. I will contact the CASA Board.
Respectfully, Glen Buckley
Last edited by glenb; 11th Jan 2022 at 01:23.