Can we assume that any major infrastructure development such as T2 at MAN or those recent/ongoing at other airports are designed in conjunction with the airlines?
I find it hard to believe that certain design "flaws" being flagged here were not agreed by the end users at some stage. Surely, effectively, some of the airlines' money is funding elements of such projects - if I were an airline boss then I'd want my say in how an airport/terminal etc would be designed and operated... hopefully to best suit my airline and customers.