"It is my view that a good regulator will exhibit specific behavioural attributes and these can best be summarised as follows. A good regulator will
communicate and
consult extensively with stakeholders. Its decisions will be
consistent and
predictable, based on
transparent processes. A good regulator will demonstrate
fairness, good judgement, and be
flexible and
responsive to the changing environment in which the aviation industry operates. It will be
effective, efficient and
timely in its operations and it will be
accountable for its actions. In the provision of regulatory services CASA must provide a high level of
client service and treat clients with
consideration and
courtesy. Finally, it will be [/i]independent[/i], enforcing civil aviation regulations, as it deems appropriate, while bearing in mind these expected standards of behaviour."
That's a 180 degree backflip since the days of Fumbles and yourself, eh
Creamie?
Wonder how CASA can comply with the requirement to be
effective, efficient?
