Originally Posted by
mohikan
Actually, NS is now the head of IR for the whole airline, having replaced the nice lady from Freehills.
So not a middle manager at all, in fact a senior manager.
The term "Head of" in QF is
not a senior management position. For example there is a Head of Base Operations and Head of Flying Operations, both report to the Chief Pilot (who's is 3 levels from the top).
There are at least 4 "Heads of" in IR. The "nice lady from Freehills" is the Executive Manager Industrial Relations which is the most senior IR role, she is still at QF.