Even the airport operator is ashamed of the ground floor new build which is basically the whole of the security area and the whole of the landside arrivals. I am sure some will remember when Princess Ann visited arrivals to do a bit of unveiling around 2 years after completion that the airport hurriedly put in a nice looking black false ceiling immediately above the royal head hiding the disgrace that passengers have to look at in the rest of the new build. To this date that was the only section ever put in. It seems the operator doesn’t even try to improve the feel of the building.