Originally Posted by
SWBKCB
Does knowing the reason for the delay get you to your destination any faster? I prefer to keep quiet and let them get on with their job.
Most of the people including me, are have more patience and understanding if they know what is going on. Besides, I paid for being delivered at specific time to agreed destination. If something does not work it's basic duty of airline to explain why.
Imagine same on the bus or better on a taxi. The driver parks in the middle of the road, sends some text messages here and there and waits staring at the horizon.
&