What an awful situation for a company to be in. One can only hope the new management team can gather all the stray objectives together into a coherent vision of the future and then get back to designing and building the aircraft the world needs and will buy.
Business Week carried an article on Phil Condit last week. If half of it is accurate, God help Boeing in getting back on track.
Reaching out to the flying public to help you design in more friendly seats, lighting etc sounds like a good idea - and good
PR - when you're doing it from a solid base. In the current situation, where nobody really knows who's going to be running the company next month or what the company is collectively commited to, it just sounds a bit desperate.