Originally Posted by
VickersVicount
I suspect "ease of booking" and "ease of journey" could be considered as completely different
You may be right but surely thats factored into the whole customer experience. And that's all before you consider Easyjet don't employ any island crew or pilots. Or count the number of flights diverted back to London Gatwick because they cannot land in bad weather when smaller planes can. I do believe Easyjet have a role to play for cheap holiday flights but not as the only operator and crowding others out by flooding the market with cheap prices then pushing them up when they are the monopoly operator leaving us all with a very inferior service to London and the South East.