Originally Posted by
ptr914
Industry may well write them now but the content has to be approved by the customer so any “ridiculous formatting and wording” is entirely the customer’s doing and responsibility.
The content, formatting and wording is checked but getting any of it changed is time consuming, frustrating, expensive and rarely successful. Often, it is not achievable within the available resources. In effect the “customer” has very little influence or control over document sets delivered within the terms of the contract.