CASA did "advise Glen on how to resolve the various unsubstantiated issues".
CASA demanded:
[A] tabular legend, showing how and where the actions called up under each applicable provision of the civil aviation legislation germane to the conduct of operations under CASR Part 141 [and Part 142] are effectively addressed in the terms of the contractual agreement(s).
That demand was based on some conjured up law that doesn't exist:
The operational and organisational arrangement contemplated by CASR 141 [and Part 142] are based on a conventional business model, under which all of the operational activities conducted by the authorisation holder are carried out, for and behalf of the authorisation holder by persons employed by, and in all respects as agents of, the authorisation holder.
As a matter of practicality, that sounded the death knell for Glens' business and livelihood.