Dealing with the CAA
Is anyone able to help me deal with this absolute joke of an "organisation"?!
It took five weeks for them to accept the medical records from my AME and process them. They told me about three weeks ago that I need to be assessed in person, but they couldn't book me an appointment because their system wasn't working.
Now they're telling me that they are able to offer appointments, but something has gone wrong AGAIN and I can no longer login to accept one! Apparenty it's impossible to override the computer and book me an appointment by phone!
It's incompetence beyond belief and I've absolutely no idea what to do!