I've flown two aircraft with lockable tailwheels (Wessex and Sea King) and two with lockable nosewheels (AS365 and AW 139) and they all need a little wiggle on the yaw pedals moving forward slowly to ensure the pin comes out and the wheel is unlocked - not a great bootfull of pedal like this guy did.
If it doesn't unlock, lower the collective, check the handle/selector and then try again - gently!
Just very poor piloting.