Vamps,
Quote: "ATC are there to serve you...???!!!???"
7P may have come across a bit stroppy, but he has a point. ATC work to the Manual of Air Traffic SERVICES, controllers work at an Air Traffic SERVICE Unit, and provide a number of Air Traffic SERVICES (Approach Control SERVICE, Aerodrome Control SERVICE, Radar Advisory SERVICE, Radar Information SERVICE, Flight Information SERVICE). One word does seem to crop up fairly regularly!
While I'm not advocating a Master/Slave relationship between pilots and controllers, maybe you should reconsider which is the tail and which is the dog.