And if the portal (which I always thought was the entrance to a tunnel) is anything like those for the rebate scheme (which people are still having trouble with) or the online exams mess, lord help us.
We have a modular student who has now been in five times to sit nav online. Every single attempt has resulted in either server or log in errors or failures. He's become our guinea pig. Requiring access to three separate web addresses (two open on the same screen to access the actual exam) just multiplies the chance of hiccups. We still haven't seen the actual exam that was paid for a month ago.................................