Once COS 18 was implemented, the career and any associated value was officially over. The worst aspect was the stripping away of any seniority rights. The company can now fire anyone at will, without cause. The job is now nothing more than an equivalent LLC position, only one that forces you to live in the most expensive city in the world. There can be no question of it providing any ability to provide long term for you or your families. Fear has replaced loyalty, and that is the saddest point of all. CX management have managed to get their cost structure where they want it, but at the cost of the people how helped make the airline what it was. Eventually the airlines reputation and name will be squandered along with its workforce. A true corporate tragedy for the ages...