Originally Posted by
Rwy in Sight
I disagree for the very last point: the claims culture was also fed by the airlines when they were trying to save money when things went wrong. It is rumoured that EU261 was introduced because airlines overbooked and didn't offer sufficient assistance to the pax left behind
Correct. The tipping point was a major LCC running flights just once/twice a week to Mediterranean holiday islands, then doing a operational cancellation on those already on holiday there with subsequent flights sold out, and saying they would either refund the £30 fare or rebook on their "next available flight", which was several weeks away, leaving homeward-bound families stranded on the island. And their chief exec was then (inevitably) rude about them on television.