I don't know if it was the terrible condition of the QF A380 interior that made my two flights on a Q 380 so bad (broken seat back entertainment, power outlets not working, seats that don't recline or recline straight into the lap of person behind you) or the terrible passengers on board. You know, the ones who they keep serving alcohol too even though they are clearly intoxicated?
The Qantas international product had gotten so bad pre covid that I know people who would fly to the USA or UK via just about anywhere to avoid Qantas. AJ should focus more on actually keeping customers than putting out fluffy press releases.