How pathetic. You don't need to be a financial graduate to recognise that CX has been woefully managed. Never mind the obvious like the industry leading loss in fuel hedging, how about we compare share prices. BA shares went from 100 to 420 from 2010 through 2019. CX shares are worth LESS now then they were 20 years ago. Care to suggest what the average share price of nearly every other company in the world has done over the past 10 years...? I recognise you are probably working in a cubicle somewhere in CX city trying to justify yourself to your boss, but don't embarrass yourself with utter tosh. CX categorically is one of the worlds worst managed airlines. Fact.