V2min
im trying to do the physical exchange as well from UK FCL to IAA. I sent my license just after Xmas (timing at employer request), the courier couldn’t deliver as office shut on Monday 4 Jan. I email asking if office is actually shut (maybe wrong address or something) and the auto reply back then said offices all shut due Covid, and licensing staff working from home. I work in eu on eu airplane. My license did get delivered to IAA headquarters the next day. but it would appear someone needs to go in and physically press print.
Surely this can’t be right? I hope I’m wrong. Surely this should be able to be accomplished through home working?.
when I phone I get receptionist only who directs you to email address.
I think the volume of emails and phone calls they receive would decrease if they found a way like everyone else has of getting licenses to people. Digital would be lovely.
this is causing proper stress to me and my company. I’ve done my bit, started the SOLI process the minute I signed contract for new job in August after being made redundant.