Originally Posted by
Vokes55
One might deem it to be negative customer service if a holiday is cancelled which turns out to be completely fine to go ahead, as has happened with the Canaries.
The fact is that Jet2 are the only airline that’s had to restore their entire Canaries program for this week, so they’ve already started at a disadvantage to everybody else.
Comparing cancelling canaries to ski routes is like apple and pears. For ski routes I am with you and others that cancelling this far out is commercial suicide. However I completely disagree with you regarding to canaries and it appears you seem to forget that a major part of the business model for Jet2 is the Jet2holidays brand.
Even in the beginning of this week no one would of seen the canaries coming back to life as they did. TUI did the exact same with cancelling but they are quicker maybe to mobilise with this news due to having the german arm of their business already operating. I wouldn’t say anyone has the advantage, yes airlines may see full loads this Weekend, however there are a lot of people who maybe are not looking at this week but the week after. The fact that already in travel weekly, with the companies they did a call with, jet2holidays trade has reported 5,000 holidays sold just shows you everything you need to know.