Originally Posted by
willy wombat
Shame on you airline people posting above telling pax it’s not the airline’s fault, blame the handling agent. Who appoints and (hopefully) monitors the handling agent? That would be the airline. Average passenger doesn’t draw a distinction between the airline and the handling agent and airlines by and large understand that. I used to travel a lot through EDI, but haven’t since March and the place used to be a shambles because it was too busy. Now it sounds like a shambles because it’s too quiet.
Both the public, airlines, and all other stakeholders (including governments) are to blame for the state of the industry to a degree. The public want to fly all over the world for a euro, and to remain competitive, and profitable, all airlines outsource anything not attached to the aircraft (and things that are in some cases). The industry is not liberalised and in some cases such as the US completely protected from market forces and competition. The other end of the scale is counties like Italy that prop up a 'zombie' airline that simply should not be allowed to operate.
You pay for what you get 'Willy"....I imagine the cost of your ticket was similar to the cost of filling a car tank with petrol, and how far would that get you?......look in the mirror before criticising "airline people' per se.