I understand from a recent D&I brief that CAS was recently counselled with regards to the use of the term 'Ladies and Gentlemen' when addressing an audience due to the possible offence caused to individuals who do not identify as either. This appears to be in line with a number of other organisations (London Underground, JAL, Air Canada, Easy Jet etc) who have removed the phrase from their opening announcements - does anyone know what the official MOD guidance is on the use of the term? As previously mentioned in this post it does look like the days of Sir and Ma'am (as in Jam) are indeed numbered as they automatically assign a gender to the recipient - there must be a paper somewhere doing the rounds regarding this. It also makes for an interesting conundrum for the fitness test which also assigns you a gender....genuinely interested (and the D&I girl individual didn't seem to know).