A fellow Brit, training for a PPL at BWU (Bankstown) was the secretary to the CEO of Qantas
and tasked with answering the "Hate Mail" from pax. An American pax in first class, was
asked by the steward, on a flt SYD/SFO. "Madam, would you care for a glass of orange
juice, or sparkling water"? She replied "Give me Champagne". He replied, "Madam, I
have testicles, not tentacles" The "Madam" was not amused. !!