What will Boeing and the FAA learn
Looking ahead, what will be learnt from from the events. The report considers this and summaries the initial, disappointing responses from Boeing and the FAA.
Boeing report a list of activities which could be the basis of a 'Dilbert' calendar, full of management speak, ambiguous intent, with little substance. Similarly disappointing from the FAA, with interpretations ranging from not knowing what to do, to a canned 'regulate everything', but unable to regulate themselves.
Both Boeing and the FAA require cultural change, but this will take time, a generation. Unfortunately we might not be able to judge because in the same timescale the aviation industry will have change beyond recognition; there will be little on which to compare improvement, only different.
The report is open to the world, the events have damaged the reputations of the FAA and Boeing.
Furthermore this will reflect on world safety; with organisational credibilities lost, those knowledgeable individuals representing regulation and industry from these organisations will inappropriately and unjustly suffer degraded credibility which will hamper safety initiatives.
We should emphasise with the workers; not their fault, but now hold responsibility and means to effect change.