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9th Sep 2020, 23:22

#1227 (permalink)

Albert Hall

Join Date: Mar 2004

Location: Dorset

Posts: 677

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BZ is a naval flag signal for well done, or more accurately, task performed well.

Regardless of the fair tailwinds they might have had, a good customer service recovery is a good customer service recovery. The Bravo Zulu sounds to be merited.