Indeed - and for many other people the same plan applies. The average air passenger will never analyse in detail whose fault it was that whatever was advertised on the booking site didn't come into play on the actual flight. In their view, the airlines are the villains who lie to people that they're taking all necessary precautions while not taking any just because they want money, no matter what the human cost of it. People understandably feel played with, cheated upon and angry as, effectively, they're sold a product under a false trade description. They won't analyse whether it was due to the crew, to the airline management or to the regulator. All they know is that they were sold a "COVID-safe" flight which actually wasn't. And it's high time the CAA took a firm stance on it. COVID is not going to go away tomorrow or next month. If we are to survive it, we as airline personnel need backing from the regulator.