If you walked into a DAME’s office and said “Doc, I’m not fit fly, I’ve got a lot going on and I’ve got some mental health issues” it seems unlikely that the doc would stamp the extension and send you on your way.
I’m in no way diminishing anyone’s mental health issues, but there’s a fair bit about this that just doesn’t seem right.
There’s a lot that Virgin have done over the years that makes you shake your head in disbelief but from personal experience and anecdotally from several colleagues the care of people when they call their manager with a personal issue has been second to none.