PPRuNe Forums - View Single Post - Has Anyone Flown Commercially Lately?
View Single Post
Old 14th Aug 2020, 10:32
  #83 (permalink)  
SpringHeeledJack
 
Join Date: Jan 2008
Location: There and here
Posts: 2,867
Received 28 Likes on 20 Posts
I flew into the UK yesterday and neither the airline's online or check-in stages advertised the fact the PLF was necessary in an obvious way. It was rather like all the small print at the bottom of the screen at the end of a TV commercial, legally there, but somehow not.

I was surprised that they needed SO much information on the online form, it went on and on. It could have been half the length and been effective. A man within earshot was pleading with the gate staff to provide a way for him to complete the form as someone who didn't own a smartphone! He was getting very stressed and the staff were unable to help, it just didn't compute.....
SpringHeeledJack is offline