But it is very poor form to include everyone's email in a mass mail-out without permission of each recipient.
Agreed, it is not hard to hide the other emails, but it does look like it was copied and pasted with very little word processing skills.
The “anonymous Reporter” is obviously out to discredit IAA/AAA but in particular goes after one individual. Many others have told similar stories about this person’s behaviour so it is unlikely that the email stems from a personal conflict between two people.
With the evidence provided CASA will surely have to take another look at the safety of this operation. The Author must work there or have worked there recently.
It is very sad many new instructors had their first flying job at IAA only to have their expectations of this professional world shattered.