I haven't contributed to this thread recently, but have been reading it with mounting concern. It seems that TUI have completely lost the plot. Their response to customers whose holidays they have cancelled, their stuttering and piecemeal attempts to restart their operations, the increasing cost and reducing value of their product will combine to make me choose another operator for my next holiday. On the other hand, and facing exactly the same situation, I have been impressed with the approach of Jet2 - a company that puts its customers first, has tried to return to flying in an orderly manner, and whose product now outperforms that of TUI.
What a sad demise of the once-respected names of Britannia Airways and Sky Tours Holidays.