While CX leaders hide in secret rooms unable to find managers who will lead "without" a consensus, the rest of the industry, worldwide, are progressive and far less circumspect than CX.
United Airlines sees the obvious 2 - 3 year forecast and makes a move... CX is still ensuring all managers have had their Diversity & Unconscious Bias training.
Reality check, the following is just "one" airline !!!
https://www.inc.com/bill-murphy-jr/u...this-week.html