Folks,
Thanks to those who got in touch offering to help. I have tried to respond to you by pm, but the site keeps telling me my inbox is 100% full with one message and won’t let me respond! I have therefore decided not to pursue the matter any further. Not sure if it is me or the site, but it isn’t user friendly!
To those of you with less charitable responses, thanks also. It has been.... revealing.... and vaguely entertaining, if also not very user friendly!
Wishing you all the very best in these difficult times.