Originally Posted by
ROC10
Does anyone know when TUI are likely to actually inform customers that their flights are cancelled? I am booked to fly with them on 16 July and I know the flight is cancelled as it's not from LGW/MAN/BHX and has been removed from the timetable. However, I haven't heard anything from TUI and while I'm aware it's very early, I'm also aware of how late they often leave communication and want to be able to make a decision on what to do next.
I was due to depart to Rhodes from Manchester today ! The only contact I have had from TUI was an Email on 25th May saying my holiday cannot go ahead as planned. I have not heard anything since, no phone calls no further emails and no refund voucher so far.
You have probably already checked but their website currently states all Holidays up to 10th July are cancelled, anything after that date will be going ahead as planned ? I feel for you not knowing what will be happening. I hope you find out soon !