Originally Posted by
guy_incognito
Sadly, and I really hope I’m wrong, I don’t see it having any effect whatsoever. The government has no power under current legislation to do anything to sanction BA/ IAG beyond writing strongly worded letters. WW knows that. Further, the government has no interest in bringing forward legislation that would change the situation. The general public don’t and won’t care.
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I've had a few conversations that some of the general public (including some fairly high tier card holders) actually do care ... whether that "care" survives one minute of whatever back to flying seat sale BA offer is another matter.
There's no doubt the brand is taking another hammering and that is not down to the actions of the front line staff...