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Old 7th Jun 2020, 07:02
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Expressflight
 
Join Date: Jul 2006
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Originally Posted by davidjohnson6
Southend needs to focus on packing-em-in, increasing retail spend within the terminal (yes, that includes includes creating more airside shop units) and coercing airlines to pay more in airport fees per pax. If anyone complains about Covid, SEN should be telling pax to wear gloves+masks. Maybe in 18 or 24 months, airport management can look again at major building work, but right now it should be purely bread-and-butter stuff
That certainly doesn't seem to be SEN's plan - quite the reverse in fact.

In the Report section entitled "Our vision for London Southend Airport post COVID-19" they say that they "intend to balance commercial revenues with a spacious, convenient, safe and secure environment" and that "lower costs will be imperative (to our airline partners) during the restart post COVID-19" and "we aim to offer airlines the most capital efficient operation".

It looks to me that they see an opportunity in offering greater reassurance to passengers travelling through SEN in preference to more crowded alternatives. If the existing Departures hall is extended into the current Arrivals area that will certainly make social distancing much easier. Quite how all this will generate sufficient revenues to be worthwhile seems unclear, but "best and safest customer experience" may be the type of theme they'll be promoting.
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