Thoughts go out to all the affected employee's, its not a nice situation to be in but hang in there.
In my humble opinion Air NZ have really dropped the ball of late. The redundancies don't seem to have been particularly well handled and personally I feel there are times when the CEO should front the media and not send out one of the troops. And lastly, although it's not legally required, I would argue its morally required to provide refunds to pax rather than credits. People are hurting out there and every dollar counts.