Originally Posted by
ZULUBOY
I've tried to claim my refund today. I appreciate these are very difficult circumstances but if you can get through without the line being out of order or engaged you are then transferred to a menu. All goes swimmingly, you press the various options and are then told they can't take your call and to call back another time. I'd rather be put in a queue and told I'm number 500 I think
Not looking good at TUI at the momemnt, I tried to phone today as my booking was made in-store and due to that I cannot amend my booking online. Got through to automated line telling me they were busy and to call back later, this happens every time and then just cut off !!!! Having said all this they are still trying to sell holidays for the same date I am booked to go ?
So 8,000 job losses and so far in 2020 £750 million losses. Will they survive ?