Originally Posted by
WHBM
Refunding back to the original card is just an IT matter. They have all the data and technical resources to do it. One looks (probably in vain) for the Dept of Transport to lift one of their many available fingers to do the slightest thing about this for UK passengers (I see the UK Competition & Markets Authority feel they have had to get going with the media on this, given the DfT's complete inaction).
I must look up my Bankruptcy Law, but if a company does not have the cash to refund people their advance payments for services then not provided, they look like they may be trading when insolvent. It's all very nice to have advance payments in the bank, but they shouldn't then be used for prior operational expenditure. That's a Ponzi Scheme.
You should represent yourself in court as well.