Nothing wrong with their HR as such. The police have a VERY different system for job applications that any prospective candidate should take note of. My missus is a Detective Constable, she applied for a highly specialised role and was rejected at interview, which she thought had gone well. Luckily the boss offered her feedback that was amazing
The job spec will state certain criteria. The force website will list current policies. At application and interview, you score points for each thing that you mention. If, at the end of the interview, you haven’t mentioned something, they will ask if there is anything you would like to add? If you then rattle off a list of policies, you score a point for each one mentioned, even though you don’t discuss ANY detail. A couple of months later she did just that, mentioning 5 things at the end.
Got the job.
Imagine you are talking to someone with no aviation knowledge whatsoever.......