Originally Posted by
CEJM
If I haven’t told you anything that you didn’t know. How can come on here than claiming that you can only request a refund 7 days before departure?
I requested my refund through the website for a flight that was due to depart 18 days later.
I never asked for your, or anyone else's, assistance. I merely pointed out that the process of requesting a Refund was not being offered in a transparent way, and has been made difficult to find on the website. I don't think a reasonable person would dispute those two facts.
If you click on the link below, and select the "More than 7 days from now" link, it throws you back to the "Change your flight option". So, unless your 18 days flight is the return of an flight that falls inside the 7 day limit, I'm not how you've done what you claim!
https://www.easyjet.com/en/policy/co...ine-support/q1