Originally Posted by
ZULUBOY
I got the (generic)refund e-mail from them this week, 3 weeks after I was due to fly with them. I've not looked at it properly yet but I think it said I can only get a refund after 12 months (if I haven't used the credit voucher in that time)
And that is in clear breach of the Package Travel Regulations.
Ring your CC and get them to stump up your money via Section75 of the Consumer Credit Act.
Psst - don't tell yeehaw - he didnt believe me when I said it was a year.