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Old 23rd Apr 2020, 20:54
  #1575 (permalink)  
ZULUBOY
 
Join Date: Aug 2007
Location: UK
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Originally Posted by helipixman
TOM100

That clears that up a little bit better, out of interest how did they contact you to tell you that your holiday was cancelled, phone or email ? and how many day before your departure date ? We are still waiting ?
I got the (generic)refund e-mail from them this week, 3 weeks after I was due to fly with them. I've not looked at it properly yet but I think it said I can only get a refund after 12 months (if I haven't used the credit voucher in that time)
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