Originally Posted by
davidjohnson6
Not sure if I'm part of a trial set of customers or if this has been rolled out to everyone, but Easyjet seem to have decided that it's worth trying to bribe people with extra vouchers to accept an additional £10 voucher instead of a cash refund or a free change to a flight on *any* route on *any* date in the future
I think this is a good move - possibly even too generous - and will stop defuse many of the complaints about refunds not being provided
I got the same offer today, for a flight on 2nd May (nine days away). There is no cash refund option. However, if I dig around on the website, it seems that sevens days before departure, I can request a cash refund. There's clearly a lot of sleight of hand going on here, making people think they can't request cash.
BTW, as they are, for their own convenience, cancelling flights less than 14 days before departure, should EU261 rules apply?