Has anybody liberated any cash from BA ?
We were due to fly BA LGW to Alicante for Easter, the flight was cancelled on 20 something of March, I got on the BA website, I was offered a voucher .. I don't want it I want my cash [the same stuff I gave them via Barclaycard in October 2019 for the flights] their website says if I want cash I have to ring. Every time I ring I am told they are too busy to deal with me and which ever option I select they cut me off.
Having trawled around their website [directed by metro.co.uk] I eventually found a "cash refund" page on their website. I filled in the on line form on 28 March. Subsequent calls elicited a recorded message that I have to give them 14 days to refund. It's now 21st April - 23 days later. I still get cut off - whatever option I select - when I phone.
Next move is a message to Barclaycard. Anybody had any more success ?