Originally Posted by
Yeehaw22
Not a clue what the official time scale is . But I have friends and neighbours with TUI bookings who have recieved refunds promptly.
Under the Package Travel Regulations (ie the law)
it's supposed to be 14 days, however, ABTA have been telling their members not to pay out and give a credit voucher instead, and additionally, that any credit voucher is ATOL protected and guaranteed, however, ATOL have so far not agreed to any such guarantee.
Ttfn